Reviews

Maria Vanesa Fayos Tudela left a review on 18/04/2023

Vacaciones Pascua geniales!!

Hemos estado en el hotel del 110423 al 160423. Todo genial, buenas instalaciones para niños, hotel muy grande, buena comida, habitación grande con baño enorme. Lo único que no nos ha gustado es la animación porque como esta lleno de ingleses, es todo en inglés, lo repiten en español pero muy rápido. Repetiremos seguro. Gracias a todos por las vacaciones que hemos pasado, sobre todo a Arantxa que esta en el comedor.

Hotel Flamingo Oasis responded to this review. View the response.

Hola María Vanesa, Muchas gracias por compartir sus pensamientos con nosotros sobre su estancia en el Hotel Flamingo Oasis, la opinión de nuestros clientes es muy importante para nosotros ya que nos ayuda a mejorar. Nos alegramos que hayan pasado una estancia agradable con nosotros. Gracias por su confianza y será un placer poder darle nuevamente la bienvenida en su próxima visita a Benidorm. Saludos cordiales, Hoteles MedPlaya Benidorm

Amanda Thomson left a review on 13/04/2023

Flamingo oasis

Love this hotel and the facilities it has for families. However did leave things on balcony of room and hotel claimed there were not there. Really unhelpful when reported this to them.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Amanda, We are glad that you had a pleasant stay with us at the Flamingo Oasis. Thank you for leaving your comments. Kind regards, MedPlaya Hotels Benidorm

KENNETH LEMAIRE left a review on 13/04/2023

Can do better

Ive stayed here 4 times in last 12 months, the food has been the same menu over this period and needs looking at always repetitive, entertainment needs an increase in budget to have 2 outside acts on every evening, ppl sick of quizes karaoke and stupid games, ppl pay a lot of money to stay here and all I have heard is entertainment rubbish food repetitive which tbh is correct. I always book hotel through medplaya for the free upgraded drinks package but this is finishing soon as they are having a new concept of all-inc premium which costs a lot more, will I stay here again probably not until entertainment and food has changed so I think its time to move on to the next hotel.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Kenneth, Thank you for taking the time to leave your feedback regarding your recent stay at the Flamingo Oasis. Our guests feedback is of the utmost importance to us and your comments have been sent to the hotel management. We are sorry to hear that the food and entertainment was not to your liking in spite of our efforts. We do hope to get the opportunity to welcome you back to the Flamingo Oasis on future occasions. Kind regards, MedPlaya Hotels Benidorm

KELLY MCCASH left a review on 11/04/2023

Honest feedback

Nice hotel but is only going to get worse! Not enough staff busy week last week April holidays pool bar suppose to be opened 11-4 only open 1pm to 4 causing queues at top bar. Toilets no toilet paper on many occasions and hygiene not great so not getting cleaned enough. Entertainment has to be the worst they really need to consider bringing in acts as this hotel can be a fantastic hotel if they would just sort this out .

Hotel Flamingo Oasis responded to this review. View the response.

Hi Kelly, Thank you for taking the time to share your views with us. We are pleased that you had an overall good stay although you feel that there are aspects that can improve. The cleaners clean the toilets in the public areas several times per day and we are sorry to hear that some guests left the toilets in a mess between the times of clenaing. We will forward this comment on to the housekeeper. The pool bar is officially open from May (weather permitting) but they will try to open it a few hours per day in April as an additional service to our guests and we are sorry if this caused any inconvenience. Your feedback is important to us as a company and your comments have been sent to the hotel manager. We hope to get the opportunity to welcome you back to Benidorm and to the MedPlaya Hotels. Kind regards, MedPlaya Hotels Benidorm

Michael McQueenie left a review on 10/04/2023

spring break.

we had a good short break at your lovely hotel,the food was good ,meal times where well spread so no hurrying.The bar staff and drink choice was excellent and very friendly.Hotel staff where very helpful,this made for a very enjoyable holiday.thank you all.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Michael, It's lovely to read that you had an enjoyable stay at the Flamingo Oasis and that you were very happy with the food and drink options available as well as with the friendly and helpful staff. Thank you for posting your comments. Kind regards, MedPlaya Hotels Benidorm

Maxine Corbett left a review on 04/04/2023

Lovely hotel

We have stayed here many times and cannot fault each time , lovely hotel , staff very helpful, good food will definitely be returning

Hotel Flamingo Oasis responded to this review. View the response.

Hi Maxine, Thank you very much for again choosing the Flamingo Oasis for your holiday. It's fantastic to read that you once again had a great stay with us and that you were happy with everything from the hotels facilities to the friendly staff and the choice of food on teh buffet. We look forward to welcoming you back again! Kind regards, MedPlaya Hotels Benidorm

Tania López Caballero left a review on 28/03/2023

Muy buen hotel

El hotel está muy bien, nos ha gustado todo, la única pega sería los espectáculos ya que es todo en inglés y no te enteras.

Hotel Flamingo Oasis responded to this review. View the response.

Estimada Tania, Nos complace que haya pasado una estancia agradable en el hotel Flamingo Oasis. Es alentador saber que estuvo contenta con todo menos algún aspecto de animación. Hemos mandado sus comentarios al jefe del departamento de animación para que tengan esto en cuenta para el futuro. Muchas gracias por dejar su reseña. Saludos cordiales, Hoteles MedPlaya Benidorm

DAVID RIETDYK left a review on 23/03/2023

Perfect hotel to go for perfect holiday

Lovely friendly hotel and staffexcellent food bedrooms cleaned and a change of towels everyday excellent service by the friendly maids bar staff excellent alway 3 or 4 behind the bar nowaiting for your drinks the best all-inclusive hotel iv stayed in it beats the sol pelicarnos by miles iv stayed there crap compered to the flamingo oasis that why i and my friend go back every year some twice a year perfect for us

Hotel Flamingo Oasis responded to this review. View the response.

Hi David, Thank you so much for your kind comments. We are delighted that you had a great stay with us and that you think that our All Inclusive is the best you have had in a hotel. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm

Jean Brown left a review on 16/03/2023

Really good holiday

Just returned from 16 day stay. Warm welcome staff all excellent friendly and helpful. Room lovely and comfortable and a great size with large balcony. Premium drink upgrade was great. Entertainment not what it used to be. Less professional acts and shows. We made the most of it. Disappointed the hotel continues to allow large single sex groups who tend to have little consideration of other guests. Some people I have spoken to wont be back because of this.

Hotel Flamingo Oasis responded to this review. View the response.

Hi Jean, It's lovely to read that you had a good holiday with us at the Flamingo Oasis and that you found all the staff to be friendly and helpful. It is unfortunately not possible by law to discriminate any guests and deny guests to check in at the hotel. Most groups behave and if they don't, they may be asked to leave the hotel, just as with any other guest who do not follow the hotels rules. We are pleased that this was not an issue during your holiday. We look forward to seeing you again! Kind regards, MedPlaya Hotels Benidorm

Rafael González Martínez left a review on 14/03/2023

Encargado del comedor en el desayuno

Solo una cosa que me pareció muy mal. El encargado del comedor en el desayuno no permitió que nos lleváramos unos sobrecitos de azúcar. No se trataba de comida, creo que estuvo fuera de lugar, francamente.

Hotel Flamingo Oasis responded to this review. View the response.

Estimado Rafael, Gracias por dejar su valoración y comentarios sobre el hotel Flamingo Oasis. Nos alegra que haya pasado una buena estancia con nosotros. Lamentamos cualquier inconveniente encontrado en la hora del desayuno. normalmente no hay ningun problema coger un par de sobres de azucar, solo no está permitido sacar ningun tipo de comida o bebida del restaurante. Pasaremos sus comentarios al metre. Saludos cordiales, Hoteles MedPlaya Benidorm

Website Terms Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Med Playa’s relationship with you in relation to this website.
The term ‘Med Playa’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is MED PLAYA MANAGEMENT, SL Ps General Mendoza 1 6 17002 - (Girona) - Gerona.
Our company registration number is B17076886
Tomo 1.597, Folio 58, Hoja A-21.313, Inscrip. 1ª

The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [business name]’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Spain.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Med Playa and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Med Playa. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Med Playa takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

MEDPLAYA AMIGO! LOYALTY PROGRAM: TERMS AND CONDITIONS

1. INTRODUCTION

At MedPlaya, our customers are our top priority. That's why we have developed the all-new MedPlaya Amigo! Loyalty Programme, designed to offer our direct customers the best prices, favourable conditions, and exclusive offers and benefits.

MedPlaya Amigo! consists of three levels: Holiday Friends, BFFs, and Soulmates. Your level within the programme increases as you accumulate more stays with us, and with each level, you unlock additional benefits.

The following terms and conditions outline how MedPlaya Amigo! works and can be referred to anytime on the MedPlaya Hoteles website: www.medplaya.com.

MedPlaya Amigo! utilizes a Customer Identification Number to identify members. By accepting these terms and conditions, the MedPlaya Amigo! member confirms their awareness and understanding of the programme’s details.

MedPlaya reserves the right to make necessary amendments to the conditions of MedPlaya Amigo! as it deems necessary.

The advantages of MedPlaya Amigo! are applicable to all MedPlaya hotels, with the exception of Resort Giverola & Bella Vista Beach Club.

2. REGISTERING FOR MEDPLAYA AMIGO!

The programme is available to adults over 18 years old.

Official bodies and companies are excluded from the MedPlaya Amigo! programme.

You can register for MedPlaya Amigo! through the following channels:

- The www.medplaya.com website: Fill out the online registration form with your personal information and accept the provided conditions.
- In MedPlaya Hotels: Use the QR code for registration.

Registration for MedPlaya Amigo! program is free. An email address is required to register for MedPlaya Amigo!, and each registration must have a unique email address.

3. MEDPLAYA AMIGO

Once you have completed registration for MedPlaya Amigo!, you can access your personal MedPlaya Amigo! area on www.medplaya.com. This can be done by identifying yourself with your email address or MedPlaya identification number (ID MedPlaya) and password.

Within the MedPlaya Amigo! dashboard, you can:

- View and download your digital MedPlaya Amigo! identification card, which displays your full name and MedPlaya Identification Number (ID MedPlaya).

- Check and update your personal details.

- View your booking history and easily make new reservations.

- Adjust your access settings for the MedPlaya Amigo! private area.

- Make your next reservation at the best price available!

Please note that your MedPlaya Amigo! membership is personal and non-transferable.

* In order that your discount is applied correctly on arrival it is important that you identify yourself using your ID MedPlaya Amigo! or email associated with your account when making your reservation.

4. BENEFITS OF MEDPLAYA AMIGO

As a member of the MedPlaya Amigo! you will be the first to hear of our promotions and offers* and will enjoy discounts and benefits on your direct reservations at all our MedPlaya Hotels, excluding Resort Giverola/Hotel Bella Vista.
*The inclusion in our Newsletter database is a condition of MedPlaya Amigo!

Discounts and benefits are applied based on your MedPlaya Amigo! membership level, all your stays (direct reservations only) count towards your membership level, and discounts, benefits and rewards are applicable on your stays with us when you have made your reservation on our website www.medplaya.com, through our Call Centre, Guest Service Managers, or directly at the hotel Reception.

Please refer to the table below for the different levels and associated benefits:

[Table of Levels and Benefits]

Your membership level is determined by the number of nights you have stayed with us (only direct reservations confirmed in your name count) in any MedPlaya Hotel within the two years preceding your upcoming reservation check-in date. Please note that membership levels may fluctuate based on this criterion.

Discounts and benefits do not apply to reservations made through third-party agents, online travel agents, or tour operators.

Discounts will be applied to the price of the room occupied by the MedPlaya Amigo! member at check-in, and benefits will be available upon, or shortly after, arrival at the hotel.
Benefits and discounts are not duplicated when more than one MedPlaya Amigo! member occupies a room.

Discounts are applied to the final price of the reservation, excluding extras, and are not applicable to 100% Non refundable bookings.

5. CANCELLING YOUR MEDPLAYA AMIGO MEMBERSHIP

Membership of the MedPlaya Amigo! programme may be cancelled for the following reasons:

- The user may request to cancel their membership of the MedPlaya Amigo! programme by sending an email to: contact@medplaya.com

- MedPlaya Management reserves the right to the temporary or permanent cancellation of the MedPlaya Amigo! members membership under the following circumstances:

- Improper use of the MedPlaya Amigo! Programme.
- Failure to comply with the Terms and Conditions accepted when registering for the programme.
- Inappropriate behaviour at the hotel.
- Cancellation of subscription to Newsletter
- Detection of incorrect data provided when registering for the MedPlaya Amigo! programme.
- The demise of the MedPlaya Amigo! member.
- When no transactions or bookings have been made using your MedPlaya Amigo! account during the past five years.

6. PRIVACY POLICY – DATA PROTECTION

By completing the registration request for the MedPlaya Amigo! programme, the user accepts and authorizes MED PLAYA MANAGEMENT, SL to use and process the personal data provided for the purposes of the customer loyalty programme of the MED PLAYA group, such as the improvement of the commercial relationship with the client and making personalized offers.

Similarly, for the proper fulfilment of the programme, your personal data will be transferred to companies of the MED PLAYA group for the purposes described above.

The Personal Data that you provide will be processed to identify you as a user of the programme and to give you access to the various features and services that are available to users registered in the programme.

The user can, at any time, revoke consent for the processing of their personal data by sending an email to rgpd@medplaya.com. However, the revocation of consent will imply the exclusion of the client from the MedPlaya Amigo! programme.

English Español Català