Reviews
Hayley Marie left a review on 04/11/2021
Pleased this time around
After having a previously negative experience in august we returned in October to give the hotel a second chance was glad we did. There have been a lot of improvements since august, the entertainment is getting better though still not at pre covid standard and the food is much better. We really enjoyed the Halloween night event, the staff were brilliant and the decorations and costume were fantastic. The tunnel of terror was a great end to the evening. In general we still struggled with overall entertainment, especially for children. It did get better once half term started especially during the day but at night it was games like Kahoot! or guess the age and the children were not involved. One night they had pablo bloom on and we really enjoyed this. It would be better if the hotel had more artists like before covid. I believe they had professional shows back then such as musicals, I hope these come back. In particular the upstairs bar at night was a little depressing and nothing to do if you wanted to escape from Kahoot!. During our stay we had an ongoing issue with our door lock, I want to say how efficient the repair team were, straight up there every time fixing it. We got a new lock in the end but I do praise their hard work. We were gold band this visit, we enjoyed the drinks. The food had good choices especially the gala night. Something we were disappointed in was the snack area- In the summer they had snacks by the outdoor pool in the bar. In winter they move them inside however they were nowhere near as good as during the summer and children were not allowed to go and get their own unless accompanied by an adult. Things like the burgers had to be made yourself whereas over the summer they are made by a chef at the bar. I think it’s unfair on the children that they can no longer go to the snack bar and just get some nuggets or a burger. It’s also a pain that we have to leave our sunbed to take a 10 year old to grab some chips. This aside we generally enjoyed the food on offer. Our rooms were nice and the tv had plenty of English channels which was a bonus as we had rainy days. It was nice to see management walking around the hotel and checking on everything- you can tell they take their role seriously and do want the best customer service. Overall a lovely stay and we will definitely return in the future.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Hayley, Thank you for posting your comments on your stay. We are pleased that you had a good experience this time in the Flamingo Oasis and that you thought that things had improved since your last stay in the summer. Thank you very much for leaving your comments. We look forward to welcoming you back to the Flamingo Oasis! Kind regards, MedPlaya Hotels Benidorm
SARA DAMARIS CORSAU SIBISAN left a review on 04/11/2021
Genial
Un 10 el personal muy amables, la comida muy rica, los postres los pasteles en especial para mi , demasiado dulces, pero todo lo demás estupendo, la piscina climatizada super bien , se puede ir con los niños y lo han disfrutado los míos a tope!!!
Hotel Flamingo Oasis responded to this review. View the response.
Estimada Sara, Es alentador leer que haya pasado una buena estancia con nosotros y que toda la familia disfrutara de todo lo que tiene el Flamingo Oasis para ofrecer. Muchas gracias por dejar su reseña. Esperamos poder darles de nuevo la bienvenida a nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm
Tracey Owen left a review on 03/11/2021
Still as good
We were very pleased with our stay and how the hotel has dealt with covid. The food was good but would be good to see the white mousse back on the menu!! We stayed in the Club rooms and enjoyed the facilities. The rooms could do with some redecoration and maybe some modern white furniture. Staff were so friendly and even helped to print our passenger locator form to return to the UK. Fantastic service all round and we were made to feel very safe and welcome. The Halloween show was amazing - well done to the Amacion team. Look forward to returning next year
Hotel Flamingo Oasis responded to this review. View the response.
Hi Tracey, Many thanks for your kind words. It's lovely to read that you once again had a good stay with us at the Flamingo Oasis and that you were happy with the helpful staff, the Club facilities and the Covid protocol. We look forward to seeing you again next year. Kind regards, MedPlaya Hotels Benidorm
Nicasio Gutiérrez Martínez left a review on 03/11/2021
De 10
Estancia muy buena en todos los sentidos. Muy recomendable. Repetiremos seguro. Saludos.
Hotel Flamingo Oasis responded to this review. View the response.
Estimado Nicasio, Es alentador leer que haya pasado una estancia agradable en el hotel Flamingo Oasis. Muchas gracias por dejar su reseña. Saludos cordiales, Hoteles MedPlaya Benidorm
MARYAM PUCHADES left a review on 03/11/2021
VOLVEREMOS
Hotel ideal para ir con niños. Fuimos en Halloween y no faltaron momentos de actividades dedicadas a ellos. El espectáculo de los animadores del Hotel nos encantó. En la Recepción Javier que le pidas lo que le pidas te lo consigue, super amable. En el buffet super atentos para que no me faltara de nada ya que estaba un poco limitada por intolerancias, te indican el que puedes comer y lo que no y si necesitas algo que no está, como pan o bollería sin gluten, no tienes más que pedirlo. Todo perfecto.
Hotel Flamingo Oasis responded to this review. View the response.
Estimada Maryam, Es fantástico saber que disfrutara de su estancia en el hotel Flamingo Oasis y sobre todo que se quedó muy contenta con el servicio del personal. Nos alegra que le haya gustado el espectaculo de Halloween y todas las actividades. Esperamos poder darle de nuevo la bienvenida a nuestro hotel. Saludos cordiales, Hoteles MedPlaya Benidorm
Darren Pritchard left a review on 01/11/2021
Excellent Hotel
This is a great hotel I stopped here now on two occasions one in September 2021 and was back in early October staff in all areas are fantastic food was excellent the rooms were cleaned to a great standard all who work on the 20th to the top were fantastic . My only problem I gad was the Airton think it was turned off to soon. I asked for a fan and was told it was a few days when it arrived the room was much more comfortable . I have now booked for Christmas and New year ???? with this lovely hotel and wonderful staff. Thankyou.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Darren, Many thanks for posting your comments. We are delighted that you had another good stay with us at the Flamingo Oasis and we look forward to seeing you again for Christmas and New Years'. Kind regards, MedPlaya Hotels Benidorm
Kathleen Wilkinson left a review on 31/10/2021
Improvements on hotel foyer.
Security gaurd needs to stop children running around reception in swim wear. Reception lady was very professional.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Kathleen, We are glad that you had an overall good stay at the Flamingo Oasis and that you found the receptionist to be very professional. We have taken note of your comments and we hope to get the opportunity to welcome you back to our hotel. Kind regards, MedPlaya Hotels Benidorm
Lisa Mccormack left a review on 30/10/2021
Great hotel
Great hotel,the staff were so nice and helpful the only fault I had was I thought the entertainment was awful,I understand October is quite season but with schools on mid and half term I thought they could of offered more for the kids,the kids club was ran by tui which meant any kids that booked independently werent allowed to use it ???? other den that its a fantastic hotel,great location and the food is lovely.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Lisa, Many thanks for sharing your views with us regarding your stay at the Flamingo Oasis. We are pleased that you enjoyed your holiday with us and we have taken note of your comments and suggestions. Hopefully we will see you again in Benidorm and at the MedPlaya hotels. Kind regards, MedPlaya Hotels Benidorm
Karen Spencer left a review on 30/10/2021
Lovely Hotel
We have stayed here before and this time we upgraded to a club room. Excellent room, facilities and the help yourself bar was well stocked with all brands. Food was lovely with a good choice.
Hotel Flamingo Oasis responded to this review. View the response.
Hi Karen, We are glad that you enjoyed your stay with us and that you were happy with the Club facilities. Thank you for posting your comments. Kind regards, MedPlaya Hotels Benidorm
JOHN TAIT left a review on 28/10/2021
Pleasant visit
Overall our stay was good, hotel was clean, staff very helpful and good range of facilities. Food however we felt was of a low standard and not a great choice, we had to eat out most nights even though all inclusive. Felt slightly cheated however as we paid extra for club upgrade and via booking and Amigo card were advised that premium brands were included, only to ask for Kopparberg and Desperado at the bar and be told we had to pay a supplement. Overall a good experience, might return if price was right but doubt we’d go all inclusive if we can’t get food and drinks we want.
Hotel Flamingo Oasis responded to this review. View the response.
Hi John, Thank you for sharing your views with us on your stay at the Flamingo Oasis. There is a selection of Premium drinks included in the free upgrade to All In Premium, there are howeever a few drinks that are not included but a supplement can be paid at the bar. The full menu of drinks included in the All In Premium can be found at the bar. Our guests are usually very happy with the selection of good quality food served in the hotel and we are disappointed to read that it was not to your personal liking. We are glad that you were happy with the cleanliness of the hotel as well as with the helpful staff. We hope that you enjoyed Benidorm as a holiday destination and that you will return on future occasions. Kind regards, MedPlaya Hotels Benidorm