Reviews
MICHAEL VICKERS left a review on 18/12/2023
Hot food required
On a number of occasions food could have been hotter. When this was pointed out to Don on the entrance to the restaurant he said Yes we know blaming the fact they are not allowed to use halogen lights now to keep the food hot. Suggestion turn the ban-marie up hotter.
Hotel Rio Park responded to this review. View the response.
Hello Michael, we are sorry to hear that you encountered problems with the temperatures of the food and we appreciate you taking the time to share your feedback with us. Your comments are important to us and we shall make sure they are passed. It is good to know that overall you were pleased with the services and facilities in the hotel. We hope that if you do choose to return again in the future, we can try and change some of your opinions. Kind Regards, MedPlaya Hotels Benidorm
John langford left a review on 18/12/2023
Excellent stay
Always enjoyed eating at the rio Park, so to stay there foe a few nights was a bonus. Really enjoyed it, would recommend it, and so look forward to staying again in the future.
Hotel Rio Park responded to this review. View the response.
Hello John, Many thanks for your lovely comments regarding your break with us at the Hotel Rio Park. Thank you for taking a moment to share your thoughts with us. We hope to have the opportunity to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
ANDREW WILD left a review on 18/12/2023
Rio park
Ive been coming to rio park for over 20 years, its my second home. Always a warm and friendly atmosphere. Staff are the best, would not stay anywhere else. Alway book direct with Carron.
Hotel Rio Park responded to this review. View the response.
Hello Andrew, we are delighted that you enjoyed another good holiday with us at the Rio Park and continue to enjoy the friendly atmosphere. Thank you for sharing your comments with us, we hope to see you back again next year! Kind Regards, MedPlaya Hotels Benidorm
ALAN ROBERT KERR left a review on 17/12/2023
Short break with family fromUK
Great service from start to finish.Sharon at reception had allocated us the rooms we requested.Abby was very attentive also and polite.Food as usual very good.Rooms spotless.Lady at sports bar put the football I wanted to see on Thursday night so didn’t have to leave hotel.All in all a great hotel which. I think is the best in Med Playa group.Lastly a mention to Carren at Amigo club for sorting my points out.Hope to return in February next year.
Hotel Rio Park responded to this review. View the response.
Hello Alan, thank you for choosing the Hotel Rio Park for your short family break. We are delighted that you were pleased with all that we have to offer and especially the service from the staff. Many thanks for posting your review, we hope to see you back again soon. Kind Regards, MedPlaya Hotels Benidorm
ANITA WHITE left a review on 17/12/2023
Food a let down
On a lot of occasions the food was hot enough.
Hotel Rio Park responded to this review. View the response.
Hello Anita, many thanks for taking a moment to share your comments about your stay at the Hotel Rio Park. We are sorry to hear that on a lot of occasions you did not find the food to be hot enough and we appreciate your feedback. It is good to know you were happy with the services in the hotel. We do hope that you will consider returning again in the future. Kind Regards, MedPlaya Hotels Benidorm
SANTIAGO GONZÁLEZ MARTÍN left a review on 12/12/2023
Todo perfecto
El personal del hotel los trabajadores mejor imposible y con esta es la tercera vez que vamos todo muy bien
Hotel Rio Park responded to this review. View the response.
Hola Santiago, Agradecemos su lealtad y el tiempo que ha dedicado a compartir su experiencia positiva en nuestro hotel. Nos alegra enormemente saber que su estancia fue todo un éxito y que ha disfrutado de nuestras instalaciones y servicios.Agradecemos su confianza y esperamos volver a verle pronto.Saludos cordiales, Hoteles MedPlaya Benidorm
Roberto Villasana alba left a review on 11/12/2023
Estancia bastante bien
El hotel esta bastante bien. Los ascensores en hora punta de comidas es una locura para llegar a la habitacion. El bufet podia tener mas calidad y ser comida mas elaborada en vez de fritos.
Hotel Rio Park responded to this review. View the response.
Hola Roberto, Agradecemos que haya compartido su experiencia en nuestro hotel. Nos alegra saber que, en general, disfrutó de su estancia. Sin embargo, tomamos nota de sus comentarios sobre los ascensores en horas punta y la calidad del bufet. Agradecemos sus comentarios constructivos, ya que nos ayudan a mejorar continuamente. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro. Saludos cordiales. Hoteles MedPlaya Benidorm
James Kelly left a review on 03/12/2023
Hotel
This Hotel was superb in everyway. From arrival to departure. Reception staff very helpful. Rooms very clean. In the dining room a very good choice of food. Looking forward to our next visit.
Hotel Rio Park responded to this review. View the response.
Dear James, we are delighted that the Hotel Rio Park ticked all of your boxes and that you enjoyed your stay with us. Thank you for sharing your comments with us, we look forward to welcoming you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Brian Wright left a review on 28/11/2023
Great stay
Always clean, friendly, great food
Hotel Rio Park responded to this review. View the response.
Hello Brian, Thank you for choosing to return once again to the Hotel Rio Park. We are delighted you had another great stay and we appreciate you taking the time to share your comments with us. Hopefully we will get to welcome you back again soon. Kind Regards, MedPlaya Hotels Benidorm
Daniel Carlson left a review on 22/11/2023
November 16th
I have stayed in the hotel before. The hotel room I thought when I booked the quadruple the extra room would be seperated With a door like the pictures. The toilet door lock wont lock. Its damaged. The tea and coffees etc werent topped up daily as the hotel room should be I was told by reception. We only had breakfast. It was good for what it was. Staff very good and friendly Location good but dont like the lane outside Quite dangerous for muggers Overall good.
Hotel Rio Park responded to this review. View the response.
Hello Daniel, Thank you for sharing your thoughts with regards to your stay with us at the Hotel Rio Park. We are sorry to hear that there was confusion with the room types booked. Unfortunately the quadruple rooms do not have the annex area like the family rooms do, please accept our apologies for any misunderstanding caused. We do hope that you would consider returning again in the future. Kind Regards, MedPlaya Hotels Benidorm